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S&OP implementation at Babolat

Babolat is a French company based in Lyon that specialises in the manufacture of racket sports equipment (tennis, badminton, padel and fronton). The brand has made a name for itself thanks to its expertise in natural gut strings for tennis rackets.

S&OP implementation

As part of a strategic increase in sales volumes, a company needs to define a global management system for its supply chain. In particular, this means implementing a decision-making S&OP process that involves both operational and strategic stakeholders.

Our mission

  • Lead the workshop to jointly define each stage, sub-process and S&OP input and output data.
  • Formalise meeting schedules and minutes.
  • Set up KPIs, planning and reporting tools.
  • Train users through 3 monthly training cycles and coach the newly recruited S&OP Coordinator.

Results achieved

  • 30% increase in On Time In Full, now stabilised.
  • 25% increase in turnover but only 14% in stock levels.
  • S&OP process maturity increased to 5/10 in 8 months, i.e. mastering the basics to feed the P&L and make it more reliable.

Customer quotes

Axsant took a pragmatic and educational approach to setting the process in motion and getting the various stakeholders moving. The strategic importance of the issues raised and the depth of the process quickly increased our maturity.

Customer Service Manager