S&OP – Supply chain at Caterpillar

Caterpillar manufactures and sells construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives in the United States and around the world.

Supply Chain Organisation

The Grenoble plant assembles undercarriages. 90% of demand is for spare parts, which are shipped to two warehouses, one in Belgium and the other in the USA. The site is unable to manage the S&OP process effectively. For some references, there are delays of more than 6 months. Its key indicator, supplier delivery performance, is 35%.

Our mission

  • Supply chain audit, mapping of information flows, reorganisation of roles and responsibilities.
  • Performance monitoring (daily, weekly, monthly).
  • Design and programming of a demand analysis tool.
  • Operational management of the production schedule.

Results achieved

  • SSP 35% to 98.8%, over 95% for 5 months.

Customer quotes

Exceptional performance, our best since 2015

CEO Caterpillar France