A supply crisis often results in a supplier’s inability to deliver the products ordered in the quantities and/or with the quality levels required to ensure production at the purchaser’s premises and meet customer demand.
Context and challenges
A supply crisis often results in a supplier’s inability to deliver the products ordered in the quantities and/or with the quality levels required to ensure production at the purchaser’s premises and meet customer demand.
Depending on the markets served, this disruption in supply chain can have major financial consequences for the purchaser (penalties and loss of sales), as well as serious damage to the company’s reputation, which can have a lasting impact (delisting and ranking).
It is therefore important to act very quickly, operationally at the supplier’s premises, to prevent the failure from worsening and spreading, to put the necessary short-term safeguard measures in place, and to deploy the actions required to restore structural delivery compliance.
The Axsant approach
With 25 years’ experience in managing major crises in the automotive sector, Axsant has developed a methodology that enables :
- Bringing the situation under control within a few days, with a clear and shared vision of the situation between the client and the supplier.
- Daily monitoring of production and deliveries over the first few weeks, to prevent any deterioration and ensure that the right priorities are met.
- Operational support for the supplier in implementing simple, concrete actions in parallel with the monitoring of deliveries to decrease the delay.
- Drawing up a precise action plan on subjects likely to bring about structural improvements in punctuality.
- Follow-up over 3 months to assess their autonomy in implementing the actions.
