Backlog recovery at Caterpillar

Caterpillar manufactures and sells construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives in the United States and around the world.

Working Group on Backlog Recovery

The track production plant in Echirolles is experiencing a drop in service levels, which is threatening the assembly plants and the spare parts business. The supply chain team is no longer able to maintain a sufficiently efficient overall rhythm.

Our mission

  • Frame demand with clear positioning at the start of the S&OP loop and animation of S&OP routines.
  • Manage shipments on a daily basis.
  • Animate weekly and daily routines.

Results achieved

  • 20% increase in On Time In Full, returning to target and stabilising results.
  • Time taken by supply chain team to prepare monthly S&OP halved.

Customer quotes

The AXSANT team quickly joined up with the operational teams to put in place the tools and processes needed to restore the level of service expected by customers.

Chairman & CEO of CARTERPILLAR France