Safety improvements at Servier

Servier is France's leading independent pharmaceutical group, committed to therapeutic progress and working in a wide range of medical fields to benefit patients: oncology, neuroscience, immuno-inflammation, cardiometabolism, venous diseases and generics.

Actions and expectations of the technical management team in Bolbec plant

ORIL, one of the Servier group's historic sites, is facing an increase in order intake. At the same time, the Servier group is setting up a plant in Africa and has decided to send its technical team manager there, to ensure that the organisation to be put in place complies with Servier France standards.

Our mission

  • Maintaining the high standards of the maintenance department: preparation, shift maintenance, supervision.
  • Guaranteeing instructions are strictly applied for people’s safety, products quality, and environmental footprint.
  • Supporting the organisational changes underway with the creation of cockpits and the roll-out of the new workflow.
  • Ensuring compliance with the preventive action plan, in particular qualified PMPs.

Results achieved

  • Implementation of safety discussions with collective commitments, safety advisors, close contact with operators.
  • Higher standards for the storage of chemicals in the workshop.
  • Elimination of long-lasting quality anomalies.
  • Creation of maintenance rituals for monitoring qualified PMPs: Delay indicators at 0 at the end of the job.
  • Introduction of a TT day for managers to control supplier costs.

Customer quotes

Safety starts on the ground!

Interim Maintenance Manager