The organisation of supplier performance support functions, particularly in industries that rely heavily on SMEs, is essential to improving supply chain performance.
Context and challenges
Today, improving the level of service provided by industrial companies cannot be achieved solely by improving internal processes.
It is essential to involve all the players in the internal and external supply chain in a global performance management system that contributes to end-customer satisfaction.
The involvement of partners, subcontractors and suppliers, is crucial if we are to work together on multiple dimensions: Quality, Cost, Delivery, Innovation and Risk Management.
Formerly based on performance audits, our methods have evolved to focus on supporting constructive transformation.
The Axsant approach
Axsant’s support is characterised by :
- Carrying out a diagnosis of the supplier’s end-to-end supply chain, based on a maturity rating.
- Drawing up a tripartite list of possible areas for improvement, prioritised according to relevant criteria (catch-up plan, quality problems, capacity improvements, product development, etc.).
- Support to the supplier in managing change, with regular progress reviews and measurement of results.
- Recommendations in terms of organisation and processes, enabling improvement of the purchaser’s organisation dedicated to supporting suppliers and partners.
- Steering the transformation and implementation plan in close collaboration with the purchasing, supply chain and quality departments.
